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FREQUENTLY ASKED QUESTIONS

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General Questions

  • Most clients start seeing meaningful engagement and inquiry growth within the first four to six weeks, though this varies depending on your starting point and the scope of work we agree on together.

  • We work best with founder-led brands, creative businesses, and product companies that have a strong visual identity and are ready to invest seriously in their social presence. If that sounds like you, we would love to hear from you.

  • Once you book in, we send over a brand questionnaire and schedule a deep-dive strategy call. From there we build your content plan and have everything ready to launch within two weeks.

  • Yes, all of our packages are designed to scale with your business. We review scope with every client at the 90-day mark and make adjustments based on what is working and where you want to go next.

  • We are based in Connecticut & New York but work with brands across the United States and beyond.

results & reporting

  • Success looks different for every client, so we define goals together at the start and track the metrics that tie directly to them, from audience growth and engagement to inquiries and conversions.

  • Most clients start seeing meaningful engagement shifts within the first four to six weeks. Significant audience growth and conversion results typically become clear between months two and three, which is part of why we ask for a minimum three-month commitment. Sustainable growth takes consistency, and consistency takes time to compound.

  • We catch it before you have to ask. We review performance on an ongoing basis and adjust the strategy when something is not landing the way we expected. You will never be in the dark about what is happening with your account, and we will always bring solutions to the table rather than just reporting a problem.

  • Yes, always. You own your accounts and you have full access to everything at all times. On top of that, we send a detailed monthly performance report that breaks down what worked, what we are shifting, and what the plan is for the month ahead. Transparency is not optional for us.

  • We schedule a monthly check-in call with every client to walk through results and align on the strategy going forward. Outside of that, your account manager is reachable throughout the month for questions, feedback, or anything that comes up. You will never feel like you are waiting on us.